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Yamaha Customer Feedback

Yamaha Roadliner Customer Feedback

Tony and Tracin,

 I am happy to report the replacement cruise control installed on my 2006 Yamaha V-star 1100 Silverado worked flawlessly during my 1,500 miles endurance ride on May 20 & 21st, 2016.  Your cooperation and skill solving my problem was crucial to my safe and timely completion of this event.  In 2011 I attempted this event without a cruise control and was unable to complete it do to throttle fatigue for my right hand, wrist and forearm.  Your product solved this issue and I am happy to recommend it to anyone who asks!  By the way my partner in my recent ride, John Bolte, had a McCruiser Cruise Control installed on his Kawasaki Versys 1000 LT and it worked flawlessly also!

 I have included two photos as attachments. Mike Bahr on V-Star 1100

Somewhere in the USA....

 Thank you both,

 Mike Bahr

 

Hi Frank &Tony,

 Firstly let me say that I am not in the habit of sending testimonials in fact, this is the first I have ever written. Taking into consideration that I am over 60 years of age and I have had quite a bit of experience in dealing with businesses of all kinds over the years. In all that time I have never been motivated to express my satisfaction in writing. 

When I first started to research cruse controls for my bike I was surprised to find an American site recommending a company (as they put it) based down under in Australia. 

This company was obviously MCCRUISE.

I then made a phone call to MCCRUISE and I was to say the least pleasantly surprised with the friendly and helpful assistance I received over the phone. At the conclusion of the phone call you asked if I would like for you to send me the information on the cruise control including the fitting instructions, and this you did promptly.

It was some months later before I contacted you again and stated that I was wished to purchase the cruise control for my bike. 

The cruise control kit was dispatched promptly and arrived as promised.

A friend and I (whom is a motorbike technician) unpacked the kit and found it to be complete. (This might not seem like a big deal to you however, I cannot tell you how many times I have received a do it yourself kit only to find some of it missing.) 

We then proceeded to fit the cruise control and found the fitting instructions where to say the least extremely detailed and accurate. 

It did however take us a bit longer to fit it then you suggested it should. (Maybe too much time talking and not working!!)

On completion of the installation we had some difficulties getting it to work.  I then rang MCCRUISE and spoke with Frank who, with patience and an exceptional depth of knowledge of his product talked us through the issues we were having.

I now use the cruise control regularly when riding and find it exceeds my expectations both in quality and performance.

All in all the experience I have had in dealing with MCCRUISE has been professional, helpful, and efficient and has been a pleasure to deal with.

I would go on to wish you good luck in the future however, it is obvious that this company has not left anything up to lady luck.    

Your more than happy customer,

Errol MN, USA 30 September 2015

Yamaha TDM900

Hi Frank and Tony,

 Just wanted to let you know how delighted I am with your product, I’ve read plenty of good reviews about your cruise control but I must say that it exceeded my expectations in every way.

 During one of my regular trips from Melbourne to Bairnsdale I found the cruise control to be extremely accurate, smooth and reliable, in fact it’s every bit as good as the one in my car, It made the long and boring trip a pleasure, all in all a great experience.

 Thankyou both for being very obliging answering all my questions and taking time to show me how the parts looked and fitted on my bike.

Frank you did a great job installing and calibrating the system, for me it worked perfect right out of the box.

 Best money I’ve ever spent.

Regards,

Joe
Engineering Manager Australia, September 24, 2015

Yamaha XT1200 Super Tenere

Just a quick note to let you know its installed and tested. I must say this is a well thought out and implemented kit. The instructions were very well done and resulted in a smooth install. So far it works as advertised.

Thanks very much Doug - August 2014 (USA)

 

Yamaha XVS1300

Hi Tony,

Just a bit of feed back for you.

The cruise control is working great, I would certainly recommend one for any person interested in having one installed.

I have only done 1700kms, but certainly notice the increase in fuel economy on highway runs.

Best regards,

Richard  (18 June 2014)
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